This policy explains what personal information Rwanda Gorilla Permits (operated by Rwanda Safari Tours, Kigali) collects through this website and how we use it.
What we collect
- Inquiry details you submit through the booking form: name, email, phone/WhatsApp, nationality, travel dates, group size and your message.
- Booking details you send us when confirming a trip, including passport information needed for gorilla permits.
- Technical data recorded in standard web server logs, such as IP address, browser type and pages visited.
How we use it
- To respond to your inquiry and prepare quotes.
- To book gorilla permits with the Rwanda Development Board and reserve accommodation and services for your trip.
- To keep the website secure and working properly.
We share passport and booking details only with the parties needed to deliver your trip — RDB for permits, and lodges or service providers you've booked. We do not sell personal information.
Cookies
This website does not use advertising or tracking cookies. Fonts are loaded from Google Fonts, which may log your IP address under Google's privacy policy.
Payments
Card payments are processed by a third-party payment provider. Card details are entered on the provider's secure page and are not stored on our servers.
Retention and your rights
We keep inquiry and booking information only as long as needed for your trip and our legal and accounting obligations. You can ask to see, correct or delete your information at any time by emailing rwandasafitours@gmail.com.